HSBC Credit Card

Your log on credentials are used to identify you when accessing Personal Internet Banking. They act as your signature. For information regarding creating a strong password, please click here. You can change your log on credentials, at any time. For your protection, you should memorize your log on credentials and not keep any notation of them on or with your computer. Log on credentials assure that only you, or someone to whom you give your log on credentials, can access Personal Internet Banking.

 You agree not to give your log on credentials to anyone you do not authorize to use Personal Internet Banking. If you choose to activate the feature that allows you to use your fingerprint to log onto the HSBC Mobile Banking App (for compatible devices only), you agree not to give fingerprint access to anyone you do not authorize to use your Internet Banking. If you do, you will be responsible for any money withdrawn or transferred from your Accounts when such person uses your log on credentials, including an authorized fingerprint.

If any of your Accounts are joint accounts or have additional authorized signers, each owner, or authorized signer is entitled to and should have their own log on credentials to access Personal Internet Banking. The sharing of credentials is not recommended and could potentially place your information at risk. To register, joint holders and authorized signers should call the Customer Relationship Center at 1-800-975-HSBC (1-800-975-4722) or sign up for Personal Internet Banking by visiting us.hsbc.com and selecting "Register" in the top right hand corner to create individual log on credentials.

You understand and agree that to the extent permitted under applicable law each owner of an Account is jointly and individually responsible for all Personal Internet Banking transactions that affect that Account, including the initiation of HSBC Securities (USA) Inc. investment account transactions using Personal Internet Banking. Back to top

Original review: Nov. 13, 2015Stay away from HSBC. We are Premier members. You need a minimum of 100,000 in your bank account. HSBC Credit Card We constantly get our card blocked due to the fraud department claiming suspicious activity. It was a pain to call but we did it. Finally after the 10 or 12 time, we reached our end. I called them to tell them that I am traveling so please do not put my card on hold. They said they would put a note that I am traveling. The second I leave the state, I get a call from the Fraud department about suspicious activity. It was still pending. I told them it is all legitimate. They said fine.

 I try and buy something and it doesn't work. Turns out they put a hold on the card? The last thing a consumer needs to worry about is if their card is working when they travel. That was it. When I get back, I am paying off my credit card and removing all accounts associated with it. There is a reason why HSBC doesn't thrive in America.

Tell us AT ONCE if you believe your log on credentials have been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check or other information about your account. Calling is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). Also, if your monthly statement shows EFT transactions made with your log on credentials that you did not make (or give someone permission to make for you), tell us AT ONCE. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money lost after the 60 days, if we can prove we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

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